We accept all major credit cards including American Express. We also support PayPal.

Discount codes cannot be used in conjunction with sale items. You can only use 1 discount code or credit voucher per order.

We value that you support TripleJ's commitment to making most of our merchandise on a made-to-order basis locally. Doing so allows us to support Australian manufacturing while reducing wastage by only printing what's ordered.

Production & Shipping Times:

Because of the nature of made-to-order, generally it can take 3-5+ business days for you to receive your shipping and tracking updates as this includes the time to create your products.

Once your order has been completed & shipped you will receive an email with your tracking details. Delivery times from the courier can vary from 3-10 days depending on how central you are to capital cities.

*These timelines are a guide only. Your order may take longer to pack if it is a key sale period or if we have a high influx of orders. Sorry - we're doing our best!

If you've not received a tracking update email yet:
If you've not received a tracking update email, we promise we haven't forgotten you! We're probably busy as just and will be hustling to get your order out the door.

Once you've received your shipping update email and tracking:
Once you've received your tracking update allow 3-10 business days for to arrive.

*If you order over a busy period (for example, sale periods or leading up to Christmas), there may be delays with postal services due to unforeseen circumstances. Which are unfortunately out of our control. 

But depending on location it can come faster or slower than our estimates. Your courier will usually give you some tracking updates along the way or you can jump on their website to track it there.

If your order should be there by now and you still haven't received it we suggest:

• Checking your shipping confirmation emails for any mistakes in the delivery address
• Contacting your local post office to see if they have the package
• Asking your neighbours in case the courier left the package with them

If you've tried the above and still don't have your order please contact us with your order #.

Our warehouse is located in the sunny Gold Coast, QLD Australia.

All shipping rates are flat-rate. This means the price stays the same if you order one product or many. Order some for your friends and family to save on shipping costs!

We offer Australia wide Standard shipping:
$9.99: Standard Shipping

International Shipping:
Calculated at check-out.

*Please note we are not responsible for any taxes or duties your country may charge, nor are we able to pre-pay any customs or duties.

If your order is fault, the wrong size or on the very unlikely chance that it never turned up please contact us after taking a look at our returns & exchanges page.

Each product page has it's own size guide.

You can also find our size charts here.

Be mindful that measurements can range up to 1cm either side.

We're always working to bring you new merchandise to celebrate your favourite places to find trending and undiscovered music.

We're always open to new ideas, so please feel free to get in touch if you have any ideas for new products or designs you want to see from us in the future.